Services

Our primary areas of work are focused on ISO and British Standards with FREE remote support via telephone and e-mail included for all current and new clients. All support is tailored to the business needs and can be provided on-site or off-site.

Our services are categorised into four main areas comprising of:

Auditing

Comprehensive, objective auditing can be undertaken to verify compliance against International Standards (ISO), British Standards (BS), Legal requirements or internal procedures. This service will ensure impartiality of the audit process therefore satisfying the requirements of ISO 9001 whereby auditors shall not audit their own work.
Our audits are focused around adding value by providing an independent assessment of the business to identify improvements, assist in developing efficiencies and share best practice protocols. We’ll run through any significant findings during the audit and provide you with the completed audit report on the same day.

 

 

Implementation

Fixed cost packages to implement ISO standards or attain other certifications and industry specific accreditations (all travel expenses and materials included). We’ll assist every step of the journey and manage the process from booking the correct amount of audits for your company to receiving initial, as well as certification audits from the assessment body. In the first instance, we’ll visit you at your premises and undertake an initial review to provide you with a proposal outlining the recommended support package based on your company sector, size, and the current systems in place. We’ll then conduct a gap analysis of the business against the relevant standard, after which we’ll create documentation for review and then verify compliance of your processes. When designing and developing your system, we’ll bear in mind consistency throughout the documentation and ensure relevant documents include your branding requirements.

Maintenance

After implementation, most clients opt for ongoing maintenance to ensure full compliance is upheld in accordance with the respective standard. If you already hold formal registration to ISO or a BS standard, certification bodies recognise that most businesses utilise the expertise of consultants in order to maintain independent control of the system. The actual level of maintenance will depend upon your internal resources and expertise. Maintenance is one of the best options to ensure your management system(s) is kept fully up-to-date at all times and focused on continual improvement of the business needs and can be provided on-site or off-site.

 

 

Support

Ad hoc support and guidance can also be provided upon request which can be utilised to cover specific projects, annual leave or provide assistance with general business improvement. Typical types of support delivered include:

Gap analysis days (ISO 9001, ISO 14001, BS OHSAS 18001)
Certification & Accreditation assistance (industry specific)
Health & Safety support
Policy & Procedure writing or review
Supply chain verification (including supply chain auditing)

 

In summary, we’ll provide you with:

  • Free initial consultation
  • Fixed priced proposal (all expenses included)
  • Onsite & offsite support
  • Full documentation inclusive of mandatory procedures, policies & manuals
  • Management system framework
  • Complete management of certification process including liaison with assessment body (to ensure you receive the appropriate costing for your business)